69. The criteria for the formation of natural teams
include all of the following except:
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a.
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personality type
|
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b.
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alphabetic
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c.
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customer group
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d.
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organizational
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ANS: A
70. According
to the Teams Competency: SEI Investments, the first sign that there’s something
unusual about SEI investments, a $1.3 billion financial company, is ____.
|
a.
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the amount of profits they make
|
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b.
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the wardrobes of the employees
|
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c.
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the amount of hours the employees work
on average
|
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d.
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the design of its headquarters building
|
ANS: D
71. According
to the Teams Competency: SEI Investments, what type of team is used at SEI?
|
a.
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small teams
|
|
b.
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self-managed (or “natural”) teams
|
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c.
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appointed teams
|
|
d.
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hierarchal teams
|
ANS: B
72. Recognizing
and addressing cultural diversity in the workforce is an important part of
employee motivation. In the United States, workers generally ______, and in
Mexico, employees ____.
|
a.
|
work more hours; work less hours
|
|
b.
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usually are not willing to speak up and
take the initiative; favor taking the initiative
|
|
c.
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favor taking the initiative; usually are
not willing to speak up and take the initiative
|
|
d.
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do not argue with the boss; argue with
the boss
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