113. Internal
attributions are:
a.
|
ability
|
b.
|
effort
|
c.
|
luck
|
d.
|
both ability and effort
|
ANS: D
114. When
employees accept responsibility for good performance but deny responsibility
for poor performance, they are demonstrating:
a.
|
the fundamental attribution error
|
b.
|
self-fulfilling prophecy
|
c.
|
projection
|
d.
|
self-serving bias
|
ANS: D
115. Mark
had an opportunity to attend a Boston Celtics vs Lakers game on the night
before his organizational behavior final exam. He decided that he had studied
enough by that time, and went off to enjoy the game with his friends. A week
later, he discovered that he had gotten a grade of "D" on the final
exam. Mark then concluded that the exam was so hard, his grade wouldn't have
been any better even if he had studied more. Mark has probably just
experienced:
a.
|
the fundamental attribution error
|
b.
|
the self-serving bias
|
c.
|
projection
|
d.
|
the self-fulfilling prophecy
|
ANS: B
116. All
of the following are examples of constructive suggestions for undertaking a job
search after being fired, except:
a.
|
explain any problems caused by the
former employer in detail
|
b.
|
figure out what went wrong
|
c.
|
work through the firing psychologically
|
d.
|
work with the former employer to develop
an exit statement
|