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What is the purpose of reinforcement?

25. For most people, receiving special recognition of hard work would be an example of:
a.
a positive event
b.
self-efficacy
c.
an aversive event
d.
a contingency of reinforcement


ANS:  A                   

   26.   The purpose of positive reinforcement is to ____ the frequency of desired employee behavior and the purpose of negative reinforcement is to ____ the frequency of desired employee behavior.
a.
decrease; increase
b.
increase; increase
c.
increase; decrease
d.
decrease; decrease


ANS:  B                   

   27.   The purpose of punishment is to ____ the frequency of employee behavior.
a.
reinforce
b.
decrease
c.
minimize
d.
increase


ANS:  B                         

   28.   The purpose of reinforcement is to ____ increase the frequency of employee behavior.
a.
sometimes
b.
always
c.
usually
d.
rarely


ANS:    B