21. A ____ is the result of a behavior, which can
be either positive or negative in terms of goal or task accomplishment.
|
a.
|
contingency of reinforcement
|
|
b.
|
consequence
|
|
c.
|
behavioral modification
|
|
d.
|
kaizen
|
ANS: B
22. A(n)
____ is an event that is undesirable or displeasing to the employee.
|
a.
|
kaizen
|
|
b.
|
negative reinforcer
|
|
c.
|
aversive event
|
|
d.
|
escape response
|
ANS: C
23. An
event that is desirable, or pleasing, to the employee is called a(n):
|
a.
|
aversive event
|
|
b.
|
positive reinforcer
|
|
c.
|
positive event
|
|
d.
|
self-fulfilling
|
ANS: C
24. For
most people, getting demoted at work would be an example of:
|
a.
|
extinction
|
|
b.
|
a positive event
|
|
c.
|
negative reinforcement
|
|
d.
|
an aversive event
|
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