104. Behaviors that are beyond formal job duties but are necessary for the organization's survival or important to its image are called informal job behaviors.
ANS: F
These behaviors are called organizational citizenship behaviors.
105. Helping coworkers solve problems and volunteering to perform community service work are examples of organizational citizenship.
ANS: T
106. Examples of procedural justice are volunteering to help at blood drives, United Way campaigns, and charity work.
ANS: F
These are examples of organizational citizenship behaviors.
107. The procedural justice model is, and should be, regularly used by managers in making a variety of decisions at work.
ANS: F
This should be the equity model. There is no such thing as a procedural justice model.
108. Employees make decisions concerning equity only after they compare their inputs and outcomes with those of comparable employees.
ANS: T
ANS: F
These behaviors are called organizational citizenship behaviors.
105. Helping coworkers solve problems and volunteering to perform community service work are examples of organizational citizenship.
ANS: T
106. Examples of procedural justice are volunteering to help at blood drives, United Way campaigns, and charity work.
ANS: F
These are examples of organizational citizenship behaviors.
107. The procedural justice model is, and should be, regularly used by managers in making a variety of decisions at work.
ANS: F
This should be the equity model. There is no such thing as a procedural justice model.
108. Employees make decisions concerning equity only after they compare their inputs and outcomes with those of comparable employees.
ANS: T