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What is an external locus of control?

   31.   It would be unlikely to find an individual with a hardy personality and:
a.
an aversion to idleness
b.
Type B personality characteristics
c.
high self-esteem
d.
an external locus of control


ANS:  D                   

   32.   ____ describes a situation in which work demands exceed the capacity of a manager or employee to meet all of them.
a.
Role ambiguity
b.
Role conflict
c.
Role ambiguity
d.
Role overload


ANS:  D                   

   33.   Work-related stressors include all of the following except:
a.
workload
b.
social support
c.
workplace aggression
d.
career development


ANS:  B                   

   34.   Work-related stressors include all of the following except:
a.
individual differences
b.
job conditions
c.
interpersonal relations
d.
role conflict and ambiguity


ANS:    A