31. It
would be unlikely to find an individual with a hardy personality and:
a.
|
an aversion to idleness
|
b.
|
Type B personality characteristics
|
c.
|
high self-esteem
|
d.
|
an external locus of control
|
ANS: D
32. ____
describes a situation in which work demands exceed the capacity of a manager or
employee to meet all of them.
a.
|
Role ambiguity
|
b.
|
Role conflict
|
c.
|
Role ambiguity
|
d.
|
Role overload
|
ANS: D
33. Work-related
stressors include all of the following except:
a.
|
workload
|
b.
|
social support
|
c.
|
workplace aggression
|
d.
|
career development
|
ANS: B
34. Work-related
stressors include all of the following except:
a.
|
individual differences
|
b.
|
job conditions
|
c.
|
interpersonal relations
|
d.
|
role conflict and ambiguity
|