8. Which
of the following is one of the basic elements in the perceptual process?
|
a.
|
intensity
|
|
b.
|
proximity
|
|
c.
|
interpretation
|
|
d.
|
personality
|
ANS: C
9. The
correct sequence of the basic elements in the perceptual process is:
|
a.
|
observation, selection, organization,
interpretation, response
|
|
b.
|
observation, selection, interpretation,
organization, response
|
|
c.
|
selection, observation, interpretation,
organization, response
|
|
d.
|
selection, observation, organization,
interpretation, response
|
ANS: A
10. Which
of the following represent(s) an important fact(s) that employees and managers
need to be aware of in work situations?
|
a.
|
Perceptions of events and behaviors may
be inaccurate.
|
|
b.
|
Perceptions of events and behaviors may
vary among individuals.
|
|
c.
|
Both of these represent such important
facts.
|
|
d.
|
Neither of these represents such
important facts.
|
ANS: C
11. According
to the Across Cultures Competency: McDonald’s Use of Feng Shui, to improve
business, red accents are used throughout the restaurant to symbolize:
|
a.
|
harmony with nature
|
|
b.
|
low prices
|
|
c.
|
the corporate symbol of McDonald’s
|
|
d.
|
fire and good luck, laughter and
prosperity
|
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