Buy original Mobile phones from authentic agents or dealers to avoid malfunctioning. This will also provide you security and warranty. However, the following will erase all data on your mobile phone. Use at your own risk:
There are two ways:
- Menu - Settings - SD card & storage -Factory data reset
- First, turn the mobile phone off (if the mobile phone is frozen Next to that,erase the battery and put it back in)
- Next to that, Press and hold the Power and Camera keys
- Release the Camera key when prompted
- Press and Hold the Volume Down key
- A yellow exclamation mark should be displayed on the screen
- Select the option to Wipe data / factory reset (Alt + W)